Netflix reverses subscriber slump, shares surge 14% – Reuters

LOS ANGELES, Oct 18 (Reuters) – Netflix Inc (NFLX.O) reversed customer losses that had hammered its stock this year and projected more growth ahead, reassuring Wall Street as it prepares to offer a new streaming option with advertising.Shares of Netflix jumped 14% in after-hours trading, boosted in part by the streaming giant's forecast that it … Read more

Confidence in tech-enabled customer service remains low amongst … – Directors Club News

Telephone is still widely perceived by consumers to be the customer service channel most likely to deliver a positive outcome, new research has found.According to FM Outsource’s Make Every Conversation Count report, 48% of people believe phone is the most effective customer service channel. It is significantly more popular amongst consumers than tech-enabled channels including … Read more

Nigeria electricity workers suspend strike that caused blackout – Reuters

[1/2] High-tension electrical power lines are seen at the Azura-Edo Independent Power Plant (IPP) on the outskirt of Benin City in Edo state, Nigeria June 13, 2018. Picture taken June 13, 2018. REUTERS/Akintunde Akinleye/File PhotoABUJA, Aug 17 (Reuters) – Workers at the Transmission Company of Nigeria (TCN) have suspended a strike that began on Wednesday and … Read more

Reclaiming U.S. Industry – The American Prospect

Biden’s industrial policies represent a stunning ideological reversal. The harder part will be making them Robert Kuttner January 24, 20235:30 AMThis article appears in the February 2023 issue of The American Prospect magazine. Subscribe here.Since the late 1970s, as the U.S. lost productive capacity in industry after industry, progressives have been calling for an … Read more

CISO's Challenges Involved with Business Leader & SOC – Trend Micro

Use the CRI to assess your organization’s preparedness against attacks, and get a snapshot of cyber risk across organizations globally.Content added to FolioCompliance & RisksYohei Ishihara, IoT security evangelist at Trend Micro, discussed the challenges CISOs facing within organizations driving industrial IoT.By: Kazuhisa Tagaya December 26, 2022 Read time:  ( words) Save to FolioYohei Ishihara, … Read more

Starbucks fans are steamed: The psychology behind why changes … – Bozeman Daily Chronicle

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more.If you value these stories, please consider subscribing.(The Conversation is an independent and nonprofit source of news, analysis and commentary from academic experts.)H. Sami Karaca, Boston University and Jay L. Zagorsky, Boston University(THE CONVERSATION) Starbucks, the coffee chain giant, is … Read more

U.S. Department of Education Communicates Vision to Advance … – US Department of Education

U.S. Department of EducationToday, during the National Digital Equity Summit hosted by the U.S. Department of Education, the Office of Educational Technology (OET) launched Advancing Digital Equity for All: Community-based Recommendations for Developing Effective Digital Equity Plans to Close the Digital Divide and Enable Technology-Empowered Learning. This resource provides recommendations for equitable broadband adoption to … Read more

‘That 90s Show’ is nothing like ‘Girl Meets World’ – UConn Daily Campus

If you are anything like me, you love old shows your parents watched when they were your age. The nostalgia makes the program exponentially more enjoyable. Those were the times when cheesy scripts were still funny. However, some things are better left alone, as many people have expressed in their input on reboots for shows … Read more